Refund policy
Returns,Exchanges, and Cancelation Policy
We work hard to bring you the best jewelry pieces and accessories, but if do not meet your expectations you have 7 days upon receiving your order to return or exchange.
All products marked with a discount are subjected to a FINAL SALE
Return or Exchange Process
We will happily take back your product, but in order to process a return or exchange you will need to
contact us via email at 979jewelry@gmail.com.
Please provide us with the following:
Full Name (Name used to make the purchase)
Order Number
Reason for return or exchange
Two photos that clearly show the conditions in which you are returning the product.
( If multiple products are been return or exchange please provide two separate photos of each product.)
Please provide clear photos. Blurry photos will NOT be accepted.
ALL PRODUCTS MUST BE RETURN IN THE ORIGINAL PACKAGING AND UNDAMAGED TO RECEIVE A FULL REFUND.
***CUSTOMER IS RESPONSIBLE FOR COVERING ALL SHIPPING COSTS***
Received a damaged product
First of all we offer you an apology.
Contact us via email at 979Jewelry@gmail.com
Please provide us with the following:
Full Name
Order Number
Two photos of your damage Product. Photo #1 showing full product. Photo #2 showing the damaged area or areas.
Please provide clear photos. Blurry photos will NOT be accepted.
( If multiple products are damaged please provide two separate photos of each product.)
ALL PRODUCTS MUST BE RETURN IN THE ORIGINAL PACKAGING
***WE WILL TAKE CARE OF SHIPPING COSTS FOR YOU DAMAGED PRODUCTS***
ORDER CANCELATION
To request an order cancelation please contact us with in the first 24 hours of completing your purchase.
How To Contact Us
Contact us via email at 979jewelry@gmail.com
Please provide us with the following:
Full Name (Name used to make the purchase)
Order Number
No need to provide a reason for cancelation.