Refund policy

Returns,Exchanges, and Cancelation Policy

We work hard to bring you the best jewelry pieces and accessories, but if do not meet your expectations you have 7 days upon receiving your order to return or exchange.

All products marked with a discount are subjected to a FINAL SALE

Return or Exchange Process

We will happily take back your product, but in order to process a return or exchange you will need to

contact us via email at 979jewelry@gmail.com.

Please provide us with the following:

Full Name (Name used to make the purchase)

Order Number

Reason for return or exchange

Two photos that clearly show the conditions in which you are returning the product.

( If multiple products are been return or exchange please provide two separate photos of each product.)

Please provide clear photos. Blurry photos will NOT be accepted.

ALL PRODUCTS MUST BE RETURN IN THE ORIGINAL PACKAGING AND UNDAMAGED TO RECEIVE A FULL  REFUND.

***CUSTOMER IS RESPONSIBLE FOR COVERING ALL SHIPPING COSTS***

 

Received a damaged product

First of all we offer you an apology.

Contact us via email at 979Jewelry@gmail.com

Please provide us with the following:

Full Name

Order Number

Two photos of your damage Product. Photo #1 showing full product. Photo #2 showing the damaged area or areas. 

Please provide clear photos. Blurry photos will NOT be accepted.

( If multiple products are damaged please provide two separate photos of each product.)

ALL PRODUCTS MUST BE RETURN IN THE ORIGINAL PACKAGING

***WE WILL TAKE CARE OF SHIPPING COSTS FOR YOU DAMAGED PRODUCTS***

ORDER CANCELATION

To request an order cancelation please contact us with in the first 24 hours of completing your purchase. 

How To Contact Us

Contact us via email at 979jewelry@gmail.com 

Please provide us with the following:

Full Name (Name used to make the purchase)

Order Number

No need to provide a reason for cancelation.